Which payment methods are accepted?

We accept both PayPal and WeChat Pay for your convenience.

How can I get an invoice?

To obtain an invoice for your purchase, please contact our Support team directly. They will assist you with the invoice request process.

How long is a billing cycle?

Our standard billing cycle is annual (365 days).

Can I receive a refund?

We do not offer refunds for partial use of the Service, upgrade/downgrade adjustments, unused features, or service interruptions due to circumstances beyond our control. Please review our terms carefully before purchase.

How can I upgrade my plan?

To upgrade, simply select your desired plan in your account settings. Our system will automatically calculate the pro-rata charge based on your subscription anniversary date and adjust your billing accordingly.